Denver Taylor Swift Fan Takes Legal Action Against Ticketmaster – You Won’t Believe What Happened!
In a massive display of fan outrage, thousands of Swifties descended upon Denver for Taylor Swift’s highly anticipated two-night Eras Tour.
However, the journey to snag tickets for these performances turned into a nightmare for many, leading to hundreds of fans filing a class-action lawsuit against Ticketmaster.
Over 300 Taylor Swift enthusiasts have taken legal action against the prominent ticket sales and distribution company, citing allegations of misrepresentation, fraud, and anti-trust violations during the ticket sale process for the Eras Tour late last year.
Kyle Sakacs, one of the excited concert-goers, expressed, “Oh my gosh, we are literally so excited. We have been counting down since November,” after attending the Saturday show.
Back in November, the process of purchasing tickets for the Eras Tour was labeled a disaster by Taylor Swift fans, with Kayla O’Malley sharing her struggle, “It kept kicking me out at first and finally I got the seats.”
Friends Sakacs and O’Malley applauded the lawsuit filed against Ticketmaster, emphasizing the unfairness of resellers scooping up tickets purely for profit rather than genuine fan enjoyment.
Joe Akmakjian, a resident of Denver and one of the 355 plaintiffs suing Ticketmaster, narrated his ordeal, “That first day I waited nine hours to get a ticket and didn’t secure them. Luckily, the next day I had a Capital One credit card so I was able to get tickets that day but I got the last three in the entire stadium.”
Being priced at around a thousand dollars per ticket for the final Denver show, Akmakjian shed light on the rampant bot interference and obscured ticket availability that marred the purchasing experience for fans.
Seeking systemic change rather than mere financial compensation, Akmakjian stated, “We knew that Taylor Swift tickets were going to be hard to come by and it was going to be a fight to get those tickets anyway, but what we wanted was a fair chance to get tickets and that’s not what was given to us.”
He detailed instances where payments were processed at one rate, only to be asked for more money later, or where seating arrangements were altered post-confirmation without prior consent, raising questions about transparency and fairness in Ticketmaster’s operations.
While the lawsuit is pending trial, A hearing scheduled in Los Angeles later in July will determine the trajectory of the case.
Akmakjian’s ultimate goal is to witness a smoother ticketing process in the future, one that prioritizes fan satisfaction and access over the interests of resellers.
In response to website crashes in November, Ticketmaster did offer some fans a chance to reattempt ticket purchases. Akmakjian envisions a victory in the lawsuit if it prompts Ticketmaster to be more forthcoming about their fees and prioritize fan experiences over monetary gains.
